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Privacy Policy

The Chocolate Avenue ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website, www.thechocolateavenue.com (the "Site").

1. Information We Collect

a. Personal Information:

When you place an order, subscribe to our newsletter, or interact with our Site, we may collect personal information such as your name, email address, phone number, billing address, and payment details.

b. Non-Personal Information:

We may collect non-personal information such as your browser type, IP address, the pages you visit on our Site, and the time you spend on each page.

2. How We Use Your Information

a. To Process Orders:

We use your personal information to process and fulfill your orders, including sending you order confirmations, processing payments, and delivering products.

b. To Improve Our Services:

We use non-personal information to understand how our visitors use the Site, to improve its design and functionality, and to enhance your overall experience.

c. To Communicate with You:

We may use your email address to send you promotional offers, updates, newsletters, and other communications related to The Chocolate Avenue. You can opt-out of these communications at any time.

d. For Legal Purposes:

We may use your information as required by law, such as for fraud prevention, compliance with legal obligations, or to protect our rights.

3. Sharing Your Information

a. Third-Party Service Providers:

We may share your information with third-party service providers who assist us with payment processing, order fulfillment, marketing, and website hosting. These providers are obligated to protect your information and use it only for the services they provide to us.

b. Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid request from a law enforcement agency or government authority.

c. Business Transfers:

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand your preferences, remember your orders, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

a. Access and Correction:

You have the right to access and correct any personal information we hold about you. You can do this by contacting us at thechocolateavenue@gmail.com.

b. Opt-Out:

You can opt-out of receiving promotional communications from us by following the unsubscribe link in any email we send you or by contacting us directly.

c. Data Deletion:

You have the right to request the deletion of your personal information. Please note that certain legal obligations may require us to retain some information.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete the information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

f you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: